Donor Privacy Policy

United Way of Whatcom County (United Way) values the trust its donors and other stakeholders place in the organization and adheres to the highest standards in gathering, using, and safeguarding their information. We do not rent, sell, or trade donor information to any third party outside of the United Way system. The information you or your employer provides to us is used to help ensure accurate records for our campaign, to process and confirm receipt of your donation, and to respond to any of your requests. Your donation information may be shared with your employer. We also use your information to send acknowledgement of your gift information and to provide information about our work which we think you may find of interest. If you do not wish to receive such communications, you may let us know at any time by contacting the United Way office. In addition, every e-mail message you receive from United Way will include instructions on how to unsubscribe. United Way educates our employees and volunteers on the importance of protecting the privacy and security of confidential personal and organizational information. Organizations that provide operational or other support services to us must also agree to safeguard your information in strict compliance with our Donor Privacy Policy.

We do not provide donor information to third parties except under the following conditions:

Designations – If a portion of your donation is directed to another United Way or agency, we provide your name, your contact information, the amount of your donation and your workplace to the organization receiving your donation. If you do not want this to occur, please indicate on your pledge information that you wish to remain anonymous. Although we encourage agencies to set high privacy standards, we do not control their policies and we therefore cannot take responsibility for their use of donor contact information.

Public Recognition – There are times when we publicly recognize and thank donors, volunteers, and other stakeholders for their generosity. If you prefer to remain anonymous, please indicate this when completing your pledge information.

Third Party Suppliers – In order to maintain cost effectiveness and continue to provide a high level of donor service, selected third parties (ie: data processing, pledge card scanning, or mailing firms) may conduct processing duties on our behalf. These companies will be required by United Way to enter into strict confidentiality agreements and agree not to keep information on file after the contract has been completed.

As Required By Law – United Way will release information when we are required to comply with the law.